Privacy Policy

Introduction

Brentwood Smiles Orthodontics ("we" or "us" or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brentwoodsmilesortho.com.

Data Collection & Use

Brentwood Smiles Orthodontics may collect personal information, including your name, email address, and phone number, when you provide it to us through our website, in-office forms, or other communication channels.

If you provide your mobile number, you consent to receive SMS messages from us regarding appointment reminders, treatment updates, promotions, and other relevant notifications.

SMS Consent & Opt-In

By providing your mobile number, you expressly consent to receive text messages from Brentwood Smiles Orthodontics. These messages may include appointment confirmations, follow-ups, practice updates, and promotional offers. Message frequency may vary. Standard message and data rates may apply.

You can opt in to receive SMS messages through:

• Completing an online or in-office registration form
• Checking an opt-in box on our website or patient portal
• Confirming via a double opt-in SMS verification message (if applicable)

How We Use Your Information

We use your phone number solely for the purpose of providing important updates related to your orthodontic care, appointment scheduling, and occasional promotional content.

Your phone number will not be shared, sold, or rented to third parties for marketing purposes. However, we may share your number with trusted third-party service providers who assist in delivering SMS communications on our behalf.

Opt-Out Policy

You can opt out of receiving SMS messages at any time by:

• Replying "STOP" to any text message you receive from us
• Contacting our office at (631) 388-7717 or brentwoodsmilesortho@gmail.com
• Updating your communication preferences in our patient portal (if applicable)

Data Security

We implement administrative, technical, and physical security measures to protect your phone number and other data from unauthorized access, disclosure, or misuse.

Data Retention & Deletion

We retain your contact information for as long as necessary to provide services to you. If you wish to have your mobile number removed from our database, please contact us at the numbers or address listed below.

Types of Data Collected

We may collect the following categories of information:

• Personal Data — name, address, email, phone number
• Derivative Data — IP address, browser type, access times, pages viewed
• Mobile Device Data — device ID, model, and operating system
• Third-Party Data — information from connected accounts or services

Disclosure of Information

We may disclose your information in the following circumstances:

• By law or to protect rights and comply with legal obligations
• To trusted third-party service providers who help us operate our practice
• For marketing communications, with your prior consent
• Through online postings you voluntarily make on the Site

Tracking Technologies

We may use cookies, web beacons, and tracking pixels to customize your experience on the Site. You can remove or reject cookies through your browser settings, though this may affect certain features. We may also use third-party analytics and advertising tools to better understand site usage.

Third-Party Websites

The Site may contain links to third-party websites not affiliated with us. We are not responsible for the content or privacy practices of any third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Security of Your Information

While we have taken reasonable steps to secure your personal information, please be aware that no security measures are perfect or impenetrable. We cannot guarantee complete security if you provide personal information online.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: